--- title: "Commvault v11 Agent Installation" slug: "commvault-v11-agent-installation" updated: 2023-08-09T21:32:24Z published: 2023-08-09T21:32:24Z canonical: "kb.expedient.com/commvault-v11-agent-installation" --- > ## Documentation Index > Fetch the complete documentation index at: https://kb.expedient.com/llms.txt > Use this file to discover all available pages before exploring further. # Commvault v11 Agent Installation ## Prerequisites It is essential to verify with your Expedient Project Manager or Engineer/Technician whether you will be attached to the **ACM,** **701,** or **PHX** Commcell. This will be important when determining which installer package to download. #### Networking Before performing the installation, validate connectivity to your designated Commvault management server (Commserve). This can be done by performing a ping test to your corresponding Commserve: - 701Commvault.expedient.com - ACMCommvault.expedient.com - PHXCommvault.expedient.com For further validation, perform a telnet test to the Commserve over ports *8400* and *8450*. **If you cannot complete both of the above, contact the assigned engineer for further troubleshooting steps.** #### Anti-Virus Exclusion Please, exclude the Commvault directory from any real-time scanning operations. For example, to exclude the default installation directory, add the following: C:\Program Files\Commvault Additionally, on-demand scans should not be running during backup times as it can interfere with data protection operations. ## Download Installer The Commvault installers can be found within the Download Center of your corresponding Commvault environment. Credentials are required for access. Credentials Are RequiredIf you do not have credentials, please contact your delivery engineer or the Expedient Operations Support Center for further assistance. From a web browser, access your corresponding Commvault Command Center site: [https://701-cvportal.expedient.com/adminconsole](https://701-cvportal.expedient.com/adminconsole) [https://acm-cvportal.expedient.com/adminconsole](https://acm-cvportal.expedient.com/adminconsole) [https://phx-cvportal.expedient.com/adminconsole](https://phx-cvportal.expedient.com/adminconsole) Once you login, select **Download Center** within the **Web Console** section of the left side menu ![A screenshot of a phone Description automatically generated](https://cdn.document360.io/69e9f9c7-5da8-45e7-a671-4b8287f36122/Images/Documentation/commvault-v11-agent-installation-image-wb6uby36.png) Once you have access to the Download Center, a list of available downloads will be presented. The selection can be narrowed down via the filters on the left side. This includes category and platform types. Select the **Download** icon to the right of the required package. ![A screenshot of a computer Description automatically generated](https://cdn.document360.io/69e9f9c7-5da8-45e7-a671-4b8287f36122/Images/Documentation/commvault-v11-agent-installation-image-w15kr9f0.png) ## Windows Server Agent ### System Requirements #### **Compatible Windows Versions** A minimum Service Pack 1 is required for all Windows versions (if available) - Windows Server 2019 - Windows Server 2016 - Windows Server 2012/R2 Editions - Windows Server 2008/R2 Editions - Windows 10 - Windows 8/8.1 - Windows 7 **Verify VSS (All Windows Versions)** - Open an elevated command prompt and enter "vssadmin list writers". - Every status should be 1. If the VSS status is not a 1, please restart the VSS service "Volume Shadow Copy" and run "vssadmin list writers". If all writers are still not shown with a status of 1, please inform the Systems Delivery Engineer of your results. #### **Disk Space** - 5 GB of disk space available on the C:\ drive - Enough disk space to perform a VSS snapshot. The default settings are usually sufficient. **Local (Windows) and Perimeter Firewalls** - Please ensure no port restrictions between your network and Expedient's Commvault servers. If you have specific security constraints that require you to restrict traffic to only specific ports, please let your Expedient Project Manager know. We can provide you with more detailed information. ## Windows Agent Installation Once the software has been downloaded, the next step is to copy the software to the destination client. - Extract installer files into the default destination folder - Check "I Agree" for the License Agreement and hit the > button to proceed ![A screen shot of a computer Description automatically generated](https://cdn.document360.io/69e9f9c7-5da8-45e7-a671-4b8287f36122/Images/Documentation/commvault-v11-agent-installation-image-hda6d3zg.png) - Select an install location (if desired) and click the > button to proceed ![A screenshot of a computer Description automatically generated](https://cdn.document360.io/69e9f9c7-5da8-45e7-a671-4b8287f36122/Images/Documentation/commvault-v11-agent-installation-image-dww4kys3.png) - Once the installation has been completed, a completion report will display ![A screenshot of a computer Description automatically generated](https://cdn.document360.io/69e9f9c7-5da8-45e7-a671-4b8287f36122/Images/Documentation/commvault-v11-agent-installation-image-gmvbrv1w.png) ### Windows Agent Uninstallation Commvault Windows Agent software can be uninstalled from the *Program and Features* section of the **Control Panel**. Either a subset or all Commvault packages can be removed or repaired. ![](https://cdn.document360.io/69e9f9c7-5da8-45e7-a671-4b8287f36122/Images/Documentation/image-1691533412415.png) ## Linux Server Agent ### System Requirements #### Disk Space - 2 GB of /tmp available - 1 GB of minimum disk space is required for installing the software - 5 GB of free disk space is required for job results directory - 3 GB of free disk space is required for log directory #### Local (iptables) and Perimeter Firewalls Please ensure there are no port restrictions between your network and the Expedient Commvault servers. If you have specific security constraints which require you to restrict traffic to only specific ports, please let your Expedient project manager know and we can provide you with more detailed information. #### Required 1-Touch Binaries For Expedient to properly support the Linux 1-Touch Restore capabilities, please ensure there are no missing binaries as listed for your Linux version per this KB article: [http://documentation.commvault.com/commvault/v11/article?p=products/1touch_linux/faqs.htm#setup_1Touch_server](http://documentation.commvault.com/commvault/v11/article?p=products/1touch_linux/faqs.htm#setup_1Touch_server) ## Linux Agent Installation Upload the tar file to a temporary location on the client server (SCP or FTP for example). ```shell #Browse to the temporary location cd /tmp # Expand the tar file tar -xf {{Installer.tar}} # Access the new directory cd pkg/ # Perform a silent installation ./silent_install -p default.xml # Post Install Clean up cd /tmp rm -rf pkg rm -rf {{Installer.tar}} ``` ### Linux Agent Uninstallation ```shell # Browse to the Installation directory cd /opt/commvault # Remove software ./cvpkgrm -i all ``` ### Linux Agent Additional Information #### Basic Commands ```shell # Restart Commvault services commvault restart #View Commvault instance information commvault status #View Commvault associated processes commvault list ``` #### Default Install Paths - Home Directory = /opt/commvault/Base - Log Directory = /var/log/commvault/Log_Files