---
title: "Microsoft 365 Application(s) Data Recovery"
slug: "microsoft-365-applications-data-recovery"
updated: 2023-06-16T16:12:20Z
published: 2023-06-16T16:12:20Z
canonical: "kb.expedient.com/microsoft-365-applications-data-recovery"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.expedient.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Microsoft 365 Application(s) Data Recovery

### Introduction

You can restore Microsoft 365(Exchange and OneDrive) data using Cohesity at various granularities, such as the drive, email, file, folder, and mailbox level. You can restore to the exact location, alternate location, or across Microsoft 365 domains.

Please review and understand the [Considerations and Best Practices](https://kb.expedient.com/v1/docs/m365-considerations-and-best-practices) before restoring Microsoft 365 data.

### Restore Exchange Mailboxes

To restore mailboxes, you can search through the backups using a username or a string pattern in the username for the mailbox you plan to restore and then start the restore operation.

You can use the * character to list all the mailboxes.

1. In the Cohesity Dashboard, select **Data Protection** > **Recoveries**. Click **Recover** on the top-right of the page and then select **Microsoft 365** > **Mailboxes** as the recovery source.
2. On the **Recover Microsoft 365** page, select **Mailboxes**.
3. Search the user mailbox to be recovered, select the mailboxes you need, and click **Continue**.
4. Based on your requirements, select any one of the following options:

| **Options** | **Description** |
| --- | --- |
| **Recover to the same mailbox (default)** | **Same mailbox**: To restore data to the same mailbox from which it was backed up. |
| **Restore Mailboxes to an alternate location** | **Alternate location in the *same* Microsoft 365 domain**: Choose the mailbox to which the data needs to be restored. |
| **Alternate location in a *different* Microsoft 365 domain**: Choose the **Microsoft 365 Server** and select the **Mailbox** to which the data needs to be restored. |

Microsoft 365 domains must be registered as sources with the same Cohesity cluster. For more details, see [Register Microsoft 365 Source Within Cohesity](/v1/docs/register-microsoft-365-source-within-cohesity).

1. Toggle on **Continue with recovery even on error** to complete the recovery task even if errors are reported during the recovery process.
2. Click **Start Recovery** to start the restore operation.

### Restore Exchange Emails and Folders

To restore emails and folders, you need to search through the backups for the email or folders using the following search filters:

| **Search Filters** | **Description** |
| --- | --- |
| **From** | Mail sender email address |
| **To** | Mail recipient email address |
| **Subject** | Subject line for the email |
| **Folder Name** | Folder name which needs to be restored |
| **Start Date** | Time interval |
| **End Date** |
| **Only show Emails with Attachments** | Search only the emails with attachments |
| **Only show Folders** | Search only the folders |
| **Cc** | The user email address that was added as a cc in the email |
| **Bcc** | The user email address that was added as bcc in the email |
| **Microsoft 365 Server** | From the drop-down list, select the Microsoft 365 server. |
| **Mailbox** | From the drop-down list, select the mailboxes from which you want to restore the emails or folders. |
| **Protection Group** | From the drop-down list, select the Protection Group. |

To restore emails and folders:

1. In the Cohesity Dashboard, select **Data Protection** > **Recoveries**. Click the plus icon **Recover** on the top-right of the page and then select **Microsoft 365** as the recovery source.
2. On the **Recover Microsoft 365** page, select **Emails**.
3. Search the emails or folders using the search filter, and click **Search**.
4. Select the mailbox from the results, and click **Continue**.
5. Based on your requirements, select any one of the following options:

| **Options** | **Description** |
| --- | --- |
| **Recover to the same mailbox (default)** | **Same mailbox**: To restore data to the same mailbox from which it was backed up. |
| **Restore Mailboxes to an alternate location** | **Alternate location in the *same* Microsoft 365 domain**: Choose the mailbox to which the data needs to be restored. |
| **Alternate location in a *different* Microsoft 365 domain**: Choose the **Microsoft 365 Server** and select the **Mailbox** to which the data needs to be restored. |

Microsoft 365 domains must be registered as sources with the same Cohesity cluster. For more details, see [Register Microsoft 365 Source Within Cohesity](/v1/docs/register-microsoft-365-source-within-cohesity).

1. Toggle on **Continue with recovery even on error** to complete the recovery task even if errors are reported during the recovery process.
2. Click **Start Recovery** to start the restore operation.

### Restore OneDrive

To restore a OneDrive, you need to search through the backups by username or Protection Group name of the OneDrive that you plan to restore and then start the restore operation.

1. In the Cohesity Platform, select **Data Protection** > **Recoveries**. Click **Recover** on the top-right of the page and then select **Microsoft 365** > **OneDrive** as the recovery source.
2. On the Recover **Microsoft 365 page**, select **OneDrives**.
3. In the **Recover** section, select **OneDrives**.
4. Search using the user or protection group name, select the user OneDrive you need to restore, and click **Continue**.
5. Based on your requirements, select one of the following options:

| **Options** | **Description** |
| --- | --- |
| **Recover to the same drive (default)** | **Same OneDrive**: To restore data to the same OneDrive from which it was backed up. |
| **Restore OneDrive items to an alternate location** | **An alternate folder within the same drive**: Choose the target user drive the same as the source user drive and keep the default folder name or provide the folder name to which the file should be restored. |
| **Alternate location in the *same* Microsoft 365 domain**: Choose the OneDrive to which data needs to be restored. |
| **Alternate location in a *different* Microsoft 365 domain**: Choose the **Microsoft 365 Server** and select the **OneDrive** to which the data needs to be restored. |

If the files and folders already exist in the folder, the file is restored to the latest version.

Microsoft 365 domains must be registered as sources with the same Cohesity cluster. For more information, see [Register Microsoft 365 Source Within Cohesity](/v1/docs/register-microsoft-365-source-within-cohesity).

1. Click **Start Recovery** to start the restore operation.

### Restore OneDrive Files and Folders

To restore files or folders, you can either search for the files/folders or browse through the backups using the user OneDrive name and then select the file or folder you plan to restore.

1. In the Cohesity Platform, select **Data Protection** > **Recoveries**. Click **Recover** on the top-right of the page and then select **Microsoft 365** as the recovery source.
2. In the **Recovery** section, select any one of the following to search for the file or folder:
  - **Browse and Restore**. You can browse the individual user OneDrive to navigate and select the files or folders to be restored.
  - **Search and Restore**. You can use the global search to find the files and folders that need to be restored.
3. If you plan to browse and recover, do the following:
  1. In the **Recover** section, select **Browse and Recover**.
  2. Search for the username and click the username to browse the drive for the user.
  3. Select the file or folder you plan to restore. Click to **Add to Cart**.
  4. Click **Save** to continue to restore. Alternatively, choose **Save and Continue** to select multiple files.
  5. Click **Continue**.
4. If you plan to search and recover, do the following:
  1. In the **Recover** section, select **Search and Restore**.
  2. Search for the file or folder name you intend to recover.
  3. Click **Continue**.
5. Based on your requirements, select any one of the following options:

| **Options** | **Description** |
| --- | --- |
| **Recover to the same drive (default)** | **Same OneDrive**: To restore data to the same OneDrive from which it was backed up. |
| **Restore OneDrive items to an alternate location** | **An alternate folder within the same drive**: Choose the target user drive the same as the source user drive and keep the default folder name or provide the folder name to which the file should be restored. |
| **Alternate location in the *same* Microsoft 365 domain**: Choose the OneDrive to which data needs to be restored. |
| **Alternate location in a *different* Microsoft 365 domain**: Choose the **Microsoft 365 Server** and select the **OneDrive** to which the data needs to be restored. |

If the restored file already exists in the folder, the file is restored to the latest version.

Microsoft 365 domains must be registered as sources with the same Cohesity cluster. For more information, see [Register Microsoft 365 Source Within Cohesity](/v1/docs/register-microsoft-365-source-within-cohesity).

1. Click **Start Recovery** to start the restore operation.
