Understanding AI Basics

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Understanding how AI works is key to getting good results. Yes, there's some really crazy technology behind the scenes that enables it all but actually using AI is very similar to talking to a human. The more precise your instructions and context are, the more helpful the output will be.

What is AI and How Does It Work?

Large Langue Models (LLMS)

Generative AI systems like AI CTRL are built on Large Language Models, or LLMs. Think of them as very fancy text prediction engines that have been trained on massive amounts of text such as books, articles, and websites. Then they use patterns from that training to generate responses when you ask questions.

Different models have different strengths. Some excel at creative writing, others are better for technical analysis or complex reasoning all depending on what data they were originally trained on.

That's why AI CTRL offer multiple models from multiple vendors.

Prompt Engineering

Since large language models predict answers based on their training data the way you ask questions matters a lot. There's an entire discipline called prompt engineering that focuses on designing input instructions for AI models. The main points are:

  • Be specific about your desired outcome.

  • Make sure you provide relevant context or examples.

  • Divide complex tasks and questions into steps.

  • Tweak and test until you get the outcome you're looking for.

That might sound like a lot but it becomes second nature the more you work with AI. In a lot of ways working with AI is just like talking to a human, but here at least you'll have a much better idea of some of the challenges you might have in that conversation.

Training Cutoffs and Getting Current Information

First, every model has a knowledge cutoff date . It doesn't know about anything that happened after its training ended. Ask it about last week's market trends, and it'll give you an answer and often with complete confidence, but it'll be based on outdated information. This is why you need to verify critical facts and check references before using an AI response. AI CTRL's web search tool is also a great option when you need current data. It will search the web for relevant pages and attach those as context that the model can use when it generates a response.

Supplying Private Information

Second, similar to how AI doesn't "know" about current events it also doesn't know private information, especially data from your company. It might have general knowledge about your company from public sources, but it has no idea about your internal projects, processes, or documentation unless you provide that information as context.

Context per Conversation

In addition to context being limited to a given chat, context is also limited in size depending on the specific model you're using. Because of this extremely long conversations can degrade response quality. The model may lose track of earlier details or give generic answers. When this happens, ask AI to summarize your discussion, then start a new chat with that summary.

Context Size Limits

In addition to context being limited to a given chat, context is also limited in size depending on the specific model you're using. Because of this extremely long conversations can degrade response quality. The model may lose track of earlier details or give generic answers. When this happens, ask AI to summarize your discussion, then start a new chat with that summary.

Final Tips

The bottom line: AI is most powerful when you combine its broad processing capabilities with your expertise and judgment. Supply it with good data and clear instructions, and verify its outputs—especially for anything critical.