AI CTRL

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Service Overview

AI CTRL is a platform that allows clients to securely use public AI models like ChatGPT, Gemini, and Claude with their business data safely. It provides full observability to user activities, prompts, model consumption, and similar metrics to support businesses’ compliance and governance policies.

As a managed service, Expedient maintains the platform and manages models so that clients can focus on quickly extracting value from their AI efforts instead of vendor management and compliance nuances. Clients have full access to reporting dashboards and Expedient can assist with role based access control to provide a layer of additional support as AI adoption grows.

Because multiple public AI models are included by default, clients can leverage the best model for the task without concern for vendor lock-in or feature disparity problems that come with a DIY solution.

Service Features

  • Pay per token pool

  • Encryption at rest

  • Access to popular AI models like OpenAI’s GPT family, Anthropic Claude, Google Gemini, Perplexity Sonar

  • All models vetted by Expedient Security & Compliance to ensure that no prompt data is used for model training

  • Dedicated gateway for client usage

    • Gateway has both GUI access for end users and API access for developers

  • Integration with user directories like Active Directory, Entra ID, Google Workspace, Okta, and OneLogin

  • Role based access control for models and data sources (ex. Only certain models are available to certain groups)

  • Easy to use portal

  • 24x7x365 support

  • Can be deployed on-site for ROBO needs

Default Deployment Settings

  • All models are available to all groups

  • Integrated with a user directory

  • Gateway configured with a user provided DNS record or Expedient provided DNS record

Use Cases

  • Enterprise Search

    • Find answers across multiple data sources

  • Secure compliant access to public AI models with granular role-based user access controls

  • Accessing best in class models from multiple platforms

Responsibility and Accountability Matrix

AI CTRL Responsibility Matrix

Task

Expedient

Client

Co-Managed

Co-Managed tasks can be performed by Expedient or Client based on Client's preference

Procure, Install, Configure, Manage and Maintain Hardware

X




Deploy, Configure, Manage and Maintain Software

X




Token Management & Reporting

X




AI Gateway User and Access Management


X


Define Data Sources



X

Configure & Manage Model Connections

X



Configure & Manage Model Access



X


Configure Data Source Integrations


X


Supported Platforms

Applications/Platforms Supported

SaaS Services

  • Microsoft 365

    • Microsoft Sharepoint Online

    • Microsoft OneDrive

  • Google Workspace

    • Google Drive

  • Dropbox

  • Box

  • Atlassian

    • Confluence

  • Object Storage

    • Amazon Web Services S3 and S3 compatible storage

Notable Applications/Platforms NOT Supported

SaaS Services

  • Microsoft 365

    • Microsoft Exchange

    • Microsoft Teams

  • SMB File Shares

  • SQL databases/structured data