Key Terminology
- 27 Mar 2023
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Key Terminology
- Updated on 27 Mar 2023
- DarkLight
Article Summary
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Here is some of the terminology you might hear while working with us:
OSC - Operations Support Center - available 24x7
SMC - Support Management Console - portal that includes our ticketing system
Expedient Market Cities
- ACM = Allegheny Center Mall, Pittsburgh, PA
- 810 = 810 Parish Street, Pittsburgh, PA
- 151 = 151 Neo Park, Cleveland, OH
- 152 = 152 Neo Park, Cleveland, OH
- UPA = 5000 Arlington Centre Blvd, Upper Arlington, OH (in Columbus market)
- DUB = 5700 Innovation Drive, Dublin, OH (in Columbus market)
- TDP = Tide Point: 1050 Hull Street, Baltimore, MD
- OWM = 11155 Red Run Blvd, Owings Mills, MD (in Baltimore market)
- 701 = 701 Congressional Blvd, Carmel, IN (a suburb of Indianapolis)
- CAB = 1 Cabot Road, Medford, MA (a suburb of Boston)
- PLA = 3180 Players Lane, Memphis, TN
- IRN = 4777 W Ironwood Dr, Franklin, WI (Milwaukee) PHX
- TWN = 2475 West Townley Ave., Phoenix, Arizona 85021 (Phoenix)
- PHX = 21 East 6th Street, Suite 110 Tempe, AZ 85281 (Phoenix)
- RVR = 7347 S. Revere Pkwy, Building C, Centennial, CO 80112 (Denver)
Other terminology:
DRaaS - Disaster Recovery as a Service
EEC - Expedient Enterprise Cloud
EEW - Expedient Enterprise Workspace
ESG - VMware NSX-V Edge Services Gateway
Stretch Network - Typically a network that spans two or more EEC vDCs, often between Expedient datacenter
vDC - Virtual Datacenter (a term used alongside EEC)
VPG - Virtual Protection Group (a term used where Zerto is part of the solution)
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