Lakeside Dashboards
- 09 Feb 2022
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Lakeside Dashboards
- Updated on 09 Feb 2022
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Expedient Enterprise Workspace - Lakeside Dashboards
Overview
Dashboards are the primary source for consuming data collected by Lakeside. There are several areas throughout the various dashboards where information can be further accessed or displayed differently based on options selected on the dashboard.
When you log into a Lakeside tenant, there are six primary tabs organized by business function:
- Quick Links
- Service Desk
- Desktop Engineering
- IT Operations
- Leadership
- Configuration and Management
As you click through the tabs, you will notice that different tabs may reference the same utility. The sections below describe the principal utilities of the SysTrack platform.
SysTrack Visualizer
SysTrack Visualizer provides information about systems and applications to optimize your computing environment, increase end-user satisfaction, and reduce costs.
There are five tabs listed on the top of the SysTrack Visualizer. The following subsections describe the most relevant parts of the following tabs; Enterprise, Desktop, and Risk.
Visualizer - Enterprise Tab
Main Dashboard
The main dashboard of the Enterprise tab provides the following widgets:
- User Experience
- This widget describes the impact on the user's productivity while a user is actively using the system. Active means not in display lock, screen lock, or disconnected state. Combines desktop faults, CPU, Disk, Latency, and Network
- Excellent: < 3% impact
- Good: < 10% impact
- Fair: < 20% impact
- Poor: > 20% impact
- Trending Analysis
- Select a category to display the trending details specific to the selected type. Double click on the value field to dive into the particular dashboard.
- Concurrent Users
- The number of concurrent desktop users and their system states: off; unused; disconnected; screen locked; active.
Dashboard - Application Virtualization
The Application Virtualization dashboard lists the software packages installed on your desktops along with version numbers, complexity, and install size. You can use this information to profile your application sprawl and exposure to particular applications and application versions.
Visualizer - Desktop Tab
The desktop tab provides similar information to the Enterprise tab, with the added ability to drill down into metrics individualized to particular applications.
Dashboard - Application Latency
These dashboards provide insight into application performance by viewing application latency from desktop subnets. Drill into the different perspectives and columns to show users' details and potential performance concerns. (If a specific user is having an issue, also consider using the Service Desk → Resolve feature)
Dashboard - Boot and Login
Observe boot and login times across workstations. Clicking on an individual user from the list will launch SysTrack Resolve, where you can drill down into the login process to identify the sources of long login times.
Dashboard - Storage
The information on the storage dashboard will give you an overview of the size of your user's user profiles.
Visualizer - Risk Tab
Dashboard - Application Security
The Application Security dashboard helps you understand your users' time spent across applications.
Dashboard - User Security
The User Security section provides information on users who have accessed systems that Lakeside is collecting from, including privilege level, password age, last login, and the number of logins.
SysTrack Prevent
SysTrack Prevent is designed to give you information on potential problems that may exist from various sensors and alerts. The information in SysTrack Prevent could be helpful, for example, in seeing how an application upgrade has impacted performance
Sensors that are not relevant to the environment may be hidden from appearing in the dashboards.
SysTrack App Vision
SysTrack App Vision is designed to give you real-time information on performance data across your organization or individual systems. You can filter by group, system, application, package, and version. The main dashboard gives you information on what applications use the most resources. Click individual sections to drill down on them. The information in App Vision can help determine application-specific latency issues, which assists in troubleshooting performance problems users may have with that application. Use the various filters to dial down to specific desktop pools within Expedient Enterprise Workspace or specific application versions.
SysTrack Resolve
SysTrack Resolve can be helpful when users report performance issues. It allows you to drill down to specific systems or users and further profile application and resource usage and user experience events like login processes and data usage. Keep an eye on the "Current Focus" on the top right to identify which user or system you are drilling down to in the various sections. If you want to change focus to another user or system, you can use the "Change Focus" section on the top left.
Use the Dependencies section to map out relationships between components that may be impacting user experience like WAN performance, firewall performance, compute performance, disk performance, and application performance.
SysTrack Configure
SysTrack Configure is where you can specify configuration options for the behavior of the Lakeside agent software and what it collects.
By default, Expedient configures three custom roles, Tray Role, Web Role, Tray, and Web Role. Multiple roles can be assigned to a configuration, then applied to Assignments. Configurations are applied to users/desktops based on the requirement. You can also push client upgrades to endpoints from the Agent Version column. You can change the default configuration applied to agents under SysTrack Configure → SysTrack Settings → Administration and set a configuration with a set default configuration for new settings
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