User Guide

Updated on 17 Feb 2021

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The Expedient two-factor authentication (2FA) offering is powered by SafeNet Authentication Service (SAS). This authentication-as-a-service (SaaS) provides a multi-tier strong authentication solution that is easily executed. In order for you to run this service, the SafeNet MobilePASS application will need to be obtained and ran from your device of choice, which can be your workstation or smartphone.

The SafeNet MobilePASS application will be used to generate your one-time password (OTP), or passcode, each time you are to gain entry into your private environment. As the name suggests, once the OTP is generated it can only be used once and if not used, it is only available for a short period before it is null.

Self-enrollment Email

Once an administrator has provisioned a token for your user account, after a few moments you will receive an email.
This email will provide a unique link that you will need to click on in order to continue the self-enrollment process.
After clicking the link within the self-enrollment email, it will open an internet web browser to the following Expedient two-factor authentication (2FA) self-enrollment webpage.
At this point, you will need to decide if you would like to run this token provision from your workstation or from your smartphone. Depending on your selection, please proceed to the proper section following this one for further explanation of steps.

Running the SafeNet MobilePASS Application from a Workstation

The SafeNet MobilePASS application will run on a variety of operating systems (OS). This section will use a Windows based OS as an example of adding this application to a workstation. Therefore, your experience to perform the following steps might be different. If unsure, please ask your administrator for additional help.

Install the SafeNet MobilePASS Application

If running the SafeNet MobilePASS application from your workstation, please click the “Download MobilePASS Installer (.msi)” link from inside of the Expedient two-factor authentication (2FA) self-enrollment webpage.
Depending on your internet web browser, the experience to download the SafeNet MobilePASS application installer will be different. Generally, you will be presented with a message window of some sort either externally or within the bottom of the internet web browser window to download the file.
After the file download completes, navigate to the file, and double-click it to start the installation of the SafeNet MobilePASS application.

Note: Depending on your User Account Control (UAC) settings, you may have to right-click on the executable and select “Run as administrator.”

At the “Welcome to the InstallShield Wizard for SafeNet MobilePASS” screen, click “Next.”
At the “License Agreement” screen, select “I accept the terms in the license agreement,” and click “Next.”
At the “Destination Folder” screen, accept the default location and click “Next.”
At the “Ready to Install the Program” screen, leave the settings at default, and click “Install.”
The SafeNet MobilePASS application will now install.
Once finished, click “Finished” to close the installation wizard.
With the SafeNet MobilePASS application installed on your workstation, go back to the Expedient 2FA self-enrollment webpage and click the “Enroll your MobilePASS token” link.
Depending on your internet web browser, it will depend on how it opens the SafeNet MobilePASS application. Review the options and allow your internet web browser to open the SafeNet MobilePASS application.

On the “Create New Token” screen, enter a value for the “New token name” field (like the name of your company), and click “Activate.”
On the “Set a Token PIN” screen, for the “Token PIN” field, enter an acceptable value and click “Continue.”
On the following “Set a Token PIN” screen, for the “Re-enter Token PIN” field, enter the same PIN value as used on the previous screen and click “Continue.”
At this point, your SafeNet MobilePASS application is configured and is ready to use to generate your one-time password (OTP), or passcode.

Running the SafeNet MobilePASS Application from a Smartphone

The SafeNet MobilePASS application will run on a variety of smartphones. This section will use the Apple iPhone as an example of adding the SafeNet MobilePASS application to a smartphone. Therefore, your experience to perform the following steps might be different. If unsure, please ask your administrator for additional help.

Install the Mobile SafeNet MobilePASS Application

Navigate to the relevant application store on your smartphone and search for “safenet mobilepass.”
Within the search results, the “SafeNet MobilePASS” application will be near the top, if not the first within the result list.

Note: The smartphone within this image has the SafeNet MobilePASS application already installed. Therefore, the image depicts the action of “OPEN” and not “GET” for the application.

Touch the relevant action to install this application on your smartphone.
Once the SafeNet MobilePASS application is present on your smartphone, open the self-enrollment email that you received about two-factor authentication (2FA) on your smartphone and touch the “Enroll your MobilePASS token” link.
Once the 2FA self-enrollment webpage opens, review all of the information on the webpage. If not performed in a previous step, there is a link on this webpage to the SafeNet MobilePASS application where it can be installed. In this example, we decided to install the SafeNet MobilePASS application in a previous step. However, if you choose to install it in this step, either is fine.
Touch the “Enroll your MobilePASS token” link.
Depending on your smartphone, you may experience a warning message. If so, review the message and touch “Open.”
On the “New Token Name” screen, for the “New Token Name” field, give it a value like the name of your company and touch “Activate.”
On the “Set a Token PIN” screen, enter an acceptable value for the “Token PIN” field and touch “Continue.”
On the following “Set a Token PIN” screen, enter an acceptable value for the “Re-enter Token PIN” and touch “Continue.”
At this point, your SafeNet MobilePASS application is configured and is ready to use to generate your one-time password (OTP) or passcode.