Working With Prompt Templates

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The Prompt Templates feature provides a structured, consistent approach to interacting with AI models across your organization. By using pre-configured templates, you can ensure standardized AI interactions while saving time and improving effectiveness.

Understanding Prompt Templates

Prompt Templates differ from traditional prompt engineering by providing pre-built, structured forms that:

  • Enforce consistent formats for common business processes

  • Reduce the learning curve for effective AI interaction

  • Enable departments to share best practices

  • Ensure AI outputs meet organizational standards

  • Guide users through complex AI interactions

Template Examples by Department

Different departments can leverage specialized templates for their unique needs:

Department

Template Example

Key Benefits

Sales

Pre-call Planning, Objection Handling, Proposal Structure

Consistent sales methodology, Better client preparation

Marketing

Campaign Analysis, Audience Personas, Content Briefs

Standardized campaign planning, Consistent brand voice

Human Resources

Interview Question Generator, Performance Review Framework, Job Description Creator

Reduced bias, Standardized evaluation criteria

Product Development

User Story Template, Feature Specification, Technical Documentation

Consistent specifications, Better cross-team collaboration

Using Prompt Templates - Accessing Templates

  1. Click the **Magic Wand** icon next to the message input field

  2. The Prompt Templates panel will appear

  3. Select a Role from the dropdown menu (e.g., Human Resources, Product Development, Sales, Marketing)

The Prompt Templates panel opens with Role selection as the first step

The Prompt Templates panel opens with Role selection as the first step

Steps to Create a Templated Prompt

  1. Select a Role from the dropdown menu (e.g., Human Resources, Product Development, Sales, Marketing)

  2. Choose a Template appropriate for your current task

  3. Complete the Template Fields with your specific information - each template has custom fields relevant to its purpose and required fields are marked with an asterisk (*)

  4. Preview your completed prompt to ensure accuracy

  5. Click **Insert** to add the completed prompt to your message box

  6. Review and edit if needed, then send your message

An example prompt template form

An example prompt template form

Below is an example of the final output generated using the example Sales: Pre-call Planner template. After completing the template fields and clicking "Insert," this structured content is automatically placed in your message input area, ready for submission. You can review and make any final adjustments before sending it to the AI, which will then process this well-structured prompt to generate a comprehensive pre-call planning document tailored to your specific meeting details.

This transformation—from filling out a simple form to receiving a comprehensive, professionally formatted document—demonstrates the true power of Prompt Templates. By investing just a few minutes completing basic fields, users receive back exponentially more value in the form of detailed, well-organized content that would take significantly longer to create manually. The template not only provides structure but also encodes best practices and organizational methodologies, saving valuable time while ensuring consistency across your team's AI interactions

Example of a completed document generated using the Sales: Pre-call Planner template

AI-Generated Pre-Call Planning Document

The image below shows the final AI-generated document created from your prompt template submission. This is what makes Prompt Templates so powerful - after submitting your structured prompt (created by completing the template form), the AI processes your information and transforms it into this comprehensive, professionally formatted pre-call planning document. Notice how the AI has organized all your input data into clearly defined sections with appropriate formatting, added contextual insights based on your inputs, and structured it according to sales best practices. This document provides immediate actionable value for your upcoming call, saving hours of manual preparation time while ensuring your sales approach follows proven methodologies. The AI doesn't just reformat your inputs - it enhances them with structured analysis and strategic insights that help drive successful outcomes.

TIP: While templates provide structure, you can always customize the inserted text before sending to add additional context or specifics.

Benefits of Using Prompt Templates

Organizational Consistency

Prompt Templates ensure everyone in your organization follows approved methods and processes when interacting with AI models. This is especially valuable for:

  • Methodology Adherence: Enforce specific business methodologies (like Sandler Sales shown in the example)

  • Compliance: Ensure interactions meet regulatory or organizational standards

  • Best Practices: Distribute proven approaches throughout the organization

Efficiency and Productivity

Templates significantly reduce the time needed to create effective prompts:

  • Reduced Learning Curve: Even AI novices can create sophisticated prompts

  • Process Acceleration: Quickly generate standardized outputs for common tasks

  • Focus on Content: Users concentrate on their specific information rather than prompt structure

Knowledge Sharing

Templates serve as a knowledge-sharing mechanism across the organization:

  • Cross-Departmental Learning: Share effective techniques between teams

  • Onboarding Tool: Help new employees quickly adopt organizational standards

  • Continuous Improvement: Update templates based on what works best

Customizing Templates for Your Organization

While your organization's administrators typically manage the available templates, you can provide feedback on their effectiveness:

  • Note which templates provide the most value for your work

  • Suggest improvements or new templates based on your needs

  • Share successful outcomes with your team to promote effective usage