Colocation
  • 16 Dec 2022
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Colocation

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Service Overview

Expedient Colocation enables clients to host their physical hardware in hardened, resilient data centers staffed 24x7x365 across the United States. Expedient manages the power distribution, cooling, rack placement and floor space in each of our 14 data centers. Clients still have full access to their hardware at any time and can submit tickets to grant access to vendor support for break/fix.

Service Features

  • Metered or circuit based power
  • Multiple rack and cage options
    • Cages
      • Traditional cage with available options:
        • Available options:
          • Roof
          • Under floor
          • Biometric security
      • Slimline Cage
        • A cage only slightly larger than the racks within to provide an additional layer of physical security for critical IT assets
        • Available options:
          • Roof
          • Under floor
          • Biometric security
    • Full rack
    • Half rack (not available in cages)
  • Multiple power feeds
    • A+B circuits to rack
    • Multiple public utility feeds
    • Redundant UPS (See Facility Specific Information links for per DC detail)
    • Redundant Generators
  • Environmental monitoring (temperature, humidity)
  • Diverse network carrier feeds
    • See Facility Specific Information links for per DC detail
  • Expedient service connectivity
    • Line-rate switch ports
    • Low latency
    • No egress fees
  • Multi-Cloud Network Connectivity through Equinix Cloud Fabric
    • AWS DirectConnect
    • Azure ExpressRoute
    • Google Cloud Interconnect
  • Multiple layers of security
    • Physical security:
      • Locked front door, manned by Expedient personnel for entry
      • Expedient employee escort + biometrics to datacenter floor
      • Video surveillance
      • Locked Cabinets
    • Employee security
      • All W2 employees
      • Biometrics per employee
  • 100% SLA
  • 24x7 access
    • Remote hands included for the following:
      • Visual verification of device status including cable positions, LED colors and similar efforts for troubleshooting as requested by client
      • Connection of a console port/monitor to determine status of an unreachable device
      • Pushing buttons or toggling switches as directed by client
      • Resetting or power cycling a device as directed by client
      • Moving or securing a single cable as mutually determined by client and Expedient, but only at the client's direction
      • Replacing or verifying proper operation of Expedient-provided cross connects
      • Facilitating access by third-party vendors as required by the client on a temporary basis
    • Additional support available upon request
  • Fire suppression
  • Hot/cold aisle cooling for energy efficiency
  • Workspace for clients with Wi-Fi and beverages

Facility Specific Information

Each page includes power, cooling and physical space information along with virtual tours of each datacenter

Use Cases

  • Exiting on premises data center
  • Hosting critical physical equipment
  • Combining existing hardware with Expedient cloud services

Responsibility and Accountability Matrix

Colocation Responsibility Matrix 

Task 

Expedient 

Client 

Co-Managed  

Co-Managed tasks can be performed by Expedient or Client based on Client's preference 

Data Center Environmentals (Facility Power / Cooling / Redundant Power/ Monitoring)

 

 

 

Cabinet / PDU sourcing

X

X


Power installation under floor




Set cabinets in places




PDU installation




Expedient patch panel install




Floor plan documentation updates




Expedient Network configuration / cabling / labeling

X

X

X


Telco Carrier Cross connect runs / termination / labeling




Client hardware ordering & delivery logistics




Client hardware install




In-rack cable management




Power consumption alerting over SLA

X


 


Cabinet security and shift walks




Airflow / HVAC changes if necessary

X




Client and Vendor Access 



Clients can submit tickets to grant access or ask for access in-person. Expedient will escort clients or their vendor to the client's rack.


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