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Working with Expedient
4 Articles
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Contents
Working with Expedient
4 Articles
in this category
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Key Terminology
Here is some of the terminology you might hear while working with us: OSC - Operations Support Center - available 24x7 SMC - Support Management Console - portal that includes our ticketing system Expedient Market Cities Exp...
Updated on : 11 Jul 2024
Service Delivery
Project approach How do we approach new and existing customer projects? With White Gloves, each team and project brings a unique aspect to the implementation and delivery of services. Based on the project scope, we use multiple Agile Project...
Updated on : 06 Mar 2023
Migrating servers to Expedient
Server migrations take place in one of two ways: by purchasing Expedient’s migrations services and tools, or with a refresh of new VM builds. In the case of new VM builds, you have the opportunity to deploy newer operating systems for your servers...
Updated on : 14 Jun 2023
Service Access Activation Policy
Service Access Activation Policy Implementation Project Communication Policy Commencement of Service Activation for project phases will be communicated via the project SMC ticket and sent 2 business days prior to service activation billing da...
Updated on : 06 Nov 2024